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Cashier I/II (Full Time)
Location: Palmer
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Position Status |
CASHIER I/II - REGULAR FULL TIME |
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Who Can Apply |
MEA Employees & the General Public |
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Posting Date |
December 17, 2025 |
|
Closing Date |
Open Until Filled |
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Department |
Member Services |
|
Hourly |
$22.44 Min DOE Grade 4 $26.18 Min DOE Grade 5 |
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Union Representation |
N/A |
|
Hours of Work |
8AM-5PM M-F |
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Work Location |
Palmer, AK |
PURPOSE
This position is responsible for providing exemplary member service to the Association's members by balancing the concerns of the members and the needs of the Association when determining resolutions in a timely manner. Reporting location will vary as dictated by the needs of the department.
ESSENTIAL FUNCTIONS OF THE POSITION
The Cashier I performs the below functions at an entry-learning capacity.
The Cashier II performs the below functions with certainty with very little supervision and may assist member services.
1. Receives payments from members, in person or through the mail, including drop box and credit card payments.
2. Assists members that may need assistance processing payments through the payment kiosk.
3. Balances cash and prepares bank deposits daily; maintains cash balance at approved level and obtains change from bank as required.
4. Prepares cash control sheets, payment stubs, tapes, and all supporting documents on a daily basis.
5. Provides accurate, prompt responses to member inquiries based upon the Association's Tariff, rules and regulations, Bylaws, and policies.
6. Responsible for member marketing of the Association and knowledge of all products and services offered to a degree that will enable answering questions or referring members for a specific product or service.
7. Types with a high degree of accuracy and performs all types of word processing. Operates computer terminal for input and retrieval of information, cash payments, connects and disconnects and membership applications.
8. Becomes an advocate for the Associations members by understanding their concerns. Determines a resolution by balancing the concerns of the members and the needs of the Association.
9. Answers outage inquiries from members.
10. Promotes a safety culture in which safety is a value. This culture is based on joint and individual engagement, ownership, and accountability regarding job safety and responsibility to perform work safely and adhere to safe work practices.
11. Performs the essential functions of the position in a safe and efficient manner.
The above items are not intended to be all inclusive of the essential functions or requirements of this type of work as they are subject to change based on operating necessity. The employee will also perform other related business duties as assigned by the immediate supervisor and other management personnel.
ESSENTIAL POSITION REQUIREMENTS
Cashier I Requirements Entry Level
Qualified candidates are required:
- To have a high school diploma or equivalent.
- To have a minimum of one (1) year general office administration experience.
- To have a minimum of six (6) months data entry and/or cash handling experience.
- To have a valid Alaska driver's license (or ability to obtain as required under State of Alaska regulations) and a driving record, which is acceptable and insurable by the Association and the Associations insurance carrier at standard group rates
Preference will be given to those candidates with continuing education credits in business administration, basic accounting, and data processing, or related courses.
Cashier II Requirements Advanced Level
Qualified candidates are required:
- To have a high school diploma or equivalent.
- To have a minimum of one (1) year general office administration experience.
- To have a minimum of three (3) years Association experience in the Member Services department.
- To master all functions of a Cashier at the Association.
- To have a minimum of six (6) months data entry and/or cash handling experience.
- To have a valid Alaska driver's license (or ability to obtain as required under State of Alaska regulations) and a driving record, which is acceptable and insurable by the Association and the Associations insurance carrier at standard group rates.
Preference will be given to those candidates with continuing education credits in business administration, basic accounting, and data processing, or related courses.
KNOWLEDGE, SKILLS AND ABILITIES
· Support a culture of safety excellence through active involvement in safety improvement and promote a sense of shared responsibility for safety.
· Knowledge of computers in a windows environment, including the use of Word, Excel, and e-mail.
· Knowledge of office equipment: ten-key calculator, computer(s), copy machine, credit card terminal, fax machine, scanner, and printers.
· Advanced skill in member service, communication, negotiation.
· Advance skill in telephone etiquette.
· Skill in effective and professional verbal and written communication.
· Skill in math: addition, subtraction, multiplication, and division using whole numbers, decimals, fractions, or percentages.
· Skill in dealing effectively with diverse people under stressful conditions.
· Skill in analyzing processes for efficiency and make recommendations for improvements.
· Ability to follow instructions and work harmoniously with others.
· Ability to perform receptionist duties with excellent member service skills.
· Ability to clearly identify and solve problems in a thorough and logical manner.
· Ability to manage work efficiently.
· Ability to independently make prompt, well-reasoned decisions, forwarding issues appropriately.
· Ability to work well in both a team and independent environment.
· Ability to facilitate cooperation between work groups and work functionally across all levels of the organization.
· Ability to self-motivate improvement based on successes and failures.
· Embrace and embody the Associations Core Values through decisions, actions, attitude, and behavior to directly contribute to the success of the organization.
PHYSICAL DEMANDS
· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position; this list is not inclusive of all the physical demands that may be required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this position, the employee will be required to:
- Use a computer to input data, compose documents, and prepare spreadsheets.
- Communicate through speech and hear conversations with others by telephone and in person.
- Visual acuity to discern writing on paper to include reading technical material, reading language to allow filing of documents into the appropriate location, communication with others electronically, and review of documents via paper and computer format.
-Periodically lift and move materials weighing up to fifteen (15) pounds.
ENVIRONMENTAL CONDITIONS
· The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
· This position primarily works in an office setting.
EMPLOYMENT STATUS
This position is classified as a nonexempt, nonrepresented position, and is eligible for overtime compensation based on both Federal and State of Alaska laws. All Association employees are expected to work widely varying amounts of either (1) unscheduled overtime such as during power restoration activities; or (2) scheduled overtime required to accomplish special projects.
MEA requires a post offer substance abuse test. Any positive test result or refusal to consent will disqualify an applicant from employment.
MEA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other characteristic protected by local, state or federal law.
Individuals with disabilities who require reasonable accommodations to participate in any portion of the application or interview process should advise MEA in advance by calling 907-761-9218.
Applicants must be currently authorized to work in the United States on a full-time basis.
To apply, please visit www.mea.coop to submit an application by the closing date.
Matanuska Electric Association, Inc.
163 East Industrial Way (P.O. Box 2929), Palmer, Alaska 99645
Telephone: (907) 761-9218/ Fax:Â (907) 761-9264
MEA is an Equal Employment Opportunity Veterans/Disabled employer.
Benefits
Copyright 2021 Matanuska Electric Association, Inc.