Back to Category ListImaging Scheduler (Full Time)
Department: Imaging
Location: 1326 Eisenhower Drive, Savannah, GA
SouthCoast Is Looking For A Full-Time Experienced Scheduler For Our Imaging Department
Responsible for making and scheduling patient appointments in an efficient and timely manner.
Qualifications:
- Ability to communicate clearly and speak concisely.
- Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families.
- Ability in using multi-line telephone system.
- Knowledge of proper telephone etiquette.
- Knowledge of customer service principles.
Responsibilities:
- Responsible for making and scheduling patient appointment in an efficient and timely manner.
- Books, coordinates and reschedules patient appointments. Relays necessary messages to staff.
- Schedules new and existing patients with provider. If an interpreter or translation service is needed, arrangements will be made and documented in the scheduling system.
- Collects and verifies patient demographic information and updates patient profile in the computer.
- Maintains and updates current information on physicians schedules ensuring that patients are scheduled properly and appointments are confirmed.
- Answers telephones, screens calls, and provides general information.
- Answers questions regarding patient appointments and schedules outpatient appointments.
- Ensures that updates (cancellations or additions) are input daily into master schedule and provider or nurse are notified, if appropriate.
- Performs or assists with other non-clinical duties, as assigned by the Supervisor.
Education/Experience:
High School Diploma. At least one year work experience in a medical office/Imaging department setting. Prefer prior switchboard operations experience. Knowledge of medical terminology desired. Word processing and computer experience.
Benefits:
Competitive salary, health, HSA, dental, vision, life, long term disability, 401(K), supplemental insurance policies. Paid vacation, holidays, sick time, jury duty and bereavement leave.
EEO, DFW, MFVD