Patient Access Specialist-Lead  (Full Time)
Job types: Non-Clinical Positions

We are looking for a talented and motivated individual who is ready to join an amazing team and make a difference at the largest and most clinically capable Critical Access Hospital in Kansas. Join NRH today to begin or continue your career at Newman Regional Health! Our facility has state of the art equipment and excellent teamwork. We care for patients of all ages giving us the opportunity to utilize all the clinical skills of our profession. Our caring and compassionate staff provide state-of-the art healthcare 24 hours a day to patients of all ages by adhering to our five values of quality, service, people, growth and fiscal responsibility. Come see why we are different and apply today!

One FT position available-Varied daytime hours

Job Summary:

Under the supervision of the Patient Access Supervisor, the Patient Access Lead assists the Supervisor with planning, organizing, and directing all activities and personnel in Registration and Centralized Scheduling/.

Ideal Candidate:

• High School Diploma or equivalent required
• Experience of one to two years of general office work with varied clerical experience required
• Previous experience in scheduling, office management or billing preferred
• Must be able to apply personal and professional judgment to situations as they occur
• Computer knowledge of Window applications, email, and network system
• Human relations skills to use tact and diplomacy in contacts with employees and the public
• Verbal ability to receive and impart accurate information.

Essential Job Duties:

• Demonstrates competency in Main registration, emergency department registration, and scheduling.
• Develops schedule and ensures adequate staffing for all patient access areas
• Assists with orientation and training of new hires
• Monitors staff performance and provides remedial training under the guidance of the supervisor
• Provides education to staff during meetings related to policy and procedure changes and performance improvement projects 
• Assists supervisor to assure compliance with departmental, quality assurance, and safety and environmental policies and procedures
• Enters information into hospital information system and scans appropriate registration documents.
• Responsible for multiple work queues
• Effectively promote positive customer service
• Skilled communication and interviewing techniques

• At NRH, we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including:
• Student Loan Repayment
• Tuition Assistance
• Generous Paid Time Off including Extended Illness Benefit

• KPERS Retirement
• Identity Theft Protection Discounts
• Life Insurance options
• Long and short-term disability
• Flex Spending Account
• Accident and Cancer coverage

• Apply Online: https://www.newmanrh.org/careers

About Newman Regional Health: Centrally located within the city of Emporia, Newman Regional Health is a 25-bed non-profit critical access hospital owned by the people of Lyon County. Newman Regional Health is a teaching hospital, and is home to the ESU Newman Division of Nursing. We are committed to improving the health of the communities we serve by providing high-quality care. We are continually recognized as one of the Top 10 hospitals in Kansas and one of the Top 50 Critical Access Hospitals in the United States.

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