Simulation Operations Technician  (Full Time)
Department: Simulation

GENERAL STATEMENT OF DUTIES:

Under the direction of the Simulation Center Manager and the Director of Medical Simulation, the Simulation Operations Technician supports the daily operations of the Covenant Healthcare Simulation Center by providing technical assistance in setting up, operating, and maintaining simulation equipment. This role assists with simulation-based training for healthcare professionals and students, ensuring smooth operation during simulation activities.

ESSENTIAL FUNCTIONS:

Set up and operate medical simulation equipment, including anatomic models, task trainers, computer-based simulation, virtual reality, and high-fidelity human patient simulators.

Assist in the execution of simulation scenarios by controlling manikin actions, operating simulators in real-time, and troubleshooting issues during simulations.

Perform routine maintenance and calibration of simulation equipment. Troubleshoot technical problems and ensure equipment is functioning properly for training sessions.

Provide technical assistance, support and training to faculty, instructors and staff in the use of simulation equipment and simulators.

Assist in maintaining inventory of supplies and equipment and conduct routine inventory updates.

Record and manage data related to simulation activities. Maintains logs and inventories of simulation supplies and equipment.

Participate in technical training as necessary.

Assist with special projects or initiatives.

Assist with simulation activities including high fidelity scenario training, procedural task training, acting as a Standardized Patient or Embedded Simulation Person, and public relations activities.

Assist with other activities as assigned.

QUALIFICATIONS

Education:

• High school diploma or equivalent required. An associate degree in a related field (healthcare, information technology, biomedical engineering) is preferred.
• Experience:
• Prior experience health care, health care technologies, or medical education highly desirable, but not required. On the job training will be provided.

Skills:

• Strong Technical Aptitude
• Basic understanding of medical simulation or a willingness to learn.
• Ability to follow detailed instructions and work both independently and as part of a team
• Excellent communication (written and verbal), interpersonal, organizational, analytical, and problem-solving skills are required
• Proven ability to function independently, self-directed, with minimal supervision
• Ability to provide exceptional customer service, meet project deadlines and complete tasks within designated and/or reasonable timeframes
• Ability to assess, troubleshoot and fix equipment failures quickly
• Ability to work well under pressure, set priorities and make critical decisions
• Flexibility and adaptability in a dynamic environment; able to work evening/weekends periodically.

WORKING ENVIRONMENT/PHYSICAL DEMANDS:

• Work requires frequent lifting of equipment < 50 lb., and occasionally lifting (with assistance) of equipment < 100 lb.
• Work requires use of specialized medical equipment.
• Frequent standing, walking, and bending required during simulation setup and operation.

TRAVEL

No travel required for day-to-day duties of this position. This person may be asked to travel outside of the area or State for training specific to simulator maintenance and education. This person may at times be asked to assist in activities in the Simulation Center at CMU in Mt. Pleasant.

CMU is an AA/EO institution, providing equal opportunity to all persons, including minorities, females, veterans, and individuals with disabilities.

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