Patient Services Associate - Part-Time  (Part Time)
Department: Psychiatry

Now Hiring: Part-Time Patient Services Associate in Behavioral Health

Are you passionate about supporting patients and making a difference in behavioral health care? CMU Health is looking for aPart-Time Patient Services Associate to join ourBehavioral Health Department. In this role, you will help create a welcoming and efficient experience for patients by assisting with scheduling, medical records, and front desk operations.

If you're a detail-oriented professional who thrives in a compassionate, patient-focused environment, we encourage you to apply!

Why Join CMU Health?

At CMU Health, we are committed to providingexceptional behavioral health services to our community. As aPatient Services Associate, you will be an integral part of our team, ensuring that our patients receive seamless and supportive care from the moment they arrive.

• Impactful Work:Help patients navigate their behavioral health care journey with ease.
• Team-Oriented Culture:Work with dedicated professionals who are passionate about mental and behavioral health.
• Professional Growth:Gain valuable healthcare experience

Position Overview

As aPart-TimePatient Services Associate, you will provide front desk and administrative support for the Behavioral Health Department. Your responsibilities may include welcoming patients, scheduling appointments, maintaining accurate patient records, and handling phone inquiries with empathy and professionalism.

Key Responsibilities:

• Greet and assist patients, creating a warm and supportive environment.
• Schedule and confirm behavioral health appointments following department protocols.
• Maintain accurate patient demographics and insurance information.
• Answer and triage phone calls, directing inquiries to the appropriate staff.
• Assist with medical records management, including scanning and filing documents in the Electronic Medical Records (EMR) system.
• Ensure compliance with HIPAA and patient confidentiality regulations.
• Provide administrative support to behavioral health providers as needed.

What We're Looking For:

• Education:High school diploma or equivalent required.
• Experience:Prior experience in a health care, mental health, or medical office setting is preferred.
• Skills:Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Technology:Proficiency in computer applications; experience with scheduling software is a plus.
• Communication:Excellent verbal and written communication skills, with a compassionate approach to patient care.

Position Details & Benefits:

• Part-time position(schedule may vary)
• Competitive compensation
• Hands-on experience in a behavioral health setting
• Collaborative and inclusive team environment

Apply Today!

If you are a dedicated and compassionate professional looking to contribute to behavioral health care, we want to hear from you!

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