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Intake Specialist (Full Time 1st shift)
Location: Milwaukee County (53211)

Horizon Home Care and Hospice, headquartered in Milwaukee, WI, is a home care and hospice provider built on a foundation of care that celebrates the human spirit and the desire for security, comfort and compassion. This position works out of ourFroedtert Hospitallocation.

We are seeking a detail-oriented, customer service-focusedIntake Specialistto join our growing team. Our ideal candidate is passionate about people and passionate about the world of behind-the-scenes health care.

This individual must be able to represent Horizon with impeccable professionalism when interacting with payers, patients, and staff. Must be a pro at staying on top of deadlines and follow through. We need a true team player able to collaborate effectively with multiple departments.

As anIntake Specialistyou will:

Coordinate the screening and intake of Home Care, Supportive Home Care and Hospice referrals. Assist the Intake team by communicating with referral sources, coordinating referral information and managing workflow in department.
Enter patient information into electronic health record accurately with appropriate medical terminology and abbreviations.
Oversee incoming referrals through fax, phone or email and contributes to obtaining information needed to accept referral.
Is first/primary contact for phone calls within department. Manage multiples lines and relay messages/information to appropriate team members and departments..

Horizon Offers Our Intake Specialist:

Work/Life Balance
Competitive Pay
Comprehensive Benefit Package that includes Health, Dental, Vision Insurance
Retirement Savings Plan, including an Employer Match
Extensive orientation program to help you succeed in your new role
Career development & advancement, Tuition Reimbursement
Paid Time Off, Wellness Program and More!

Honored to be recognized as a 9-time Top Workplace!

With Horizon, You're Home.

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